Shipping & Delivery Rates
At Anasua, we pride ourselves on our prompt manufacturing process and can guarantee that your order will be ready for shipment within the timeline mentioned in the product description. However, the subsequent delivery timeline, is subject to our third-party logistics provider. As such, we are unable to provide a definitive guarantee on this aspect.
It's important to note that while we are dedicated to creating beautiful fashion pieces, our core competence is not in logistics. Therefore, the quality and timing of the delivery services, which are managed by a separate entity, are beyond our control. While we make every effort to collaborate with industry-leading delivery partners, any potential delays in the shipment process do not reflect our commitment to timely service.
We understand that timely delivery is crucial to our customers, and it is not in our best interest to have shipping delays. We appreciate your understanding that our role is primarily to provide you with high-quality fashion, while logistics are handled by a specialized third party. Thank you for your patience and support.
Please note that the number of days required for delivery reflected in the table below are for business days and not inclusive of weekends and/ or public holidays in the Destination's Country. Delays may also happen due to customs check which we are not able to predict or advice.
Orders placed after 6PM Singapore Time (UTC+08:00) will be regarded as next day order. Orders placed on a Friday, will only be processed on Monday. Orders are dispatched as soon as all the products in the order are ready with us. We dispatch only complete orders. (i.e. If out of 2 items, only one item is available, your order will not be dispatched as twice but rather we will wait for the 2 item to be received to complete the order.)
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country.
Singapore Shipping & Delivery
| Rate Name | Condition (SGD$) | Price (SGD$) |
|---|---|---|
| Express Delivery (1-2 Days) | $20 | |
| Standard Delivery (3-5 Days) | $0 - $100 | $5 |
| Free Shipping (3-5 Days) | Above $80 Spend | FREE |
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country.
**Free Shipping is not eligible during any promotional period.
Malaysia Shipping & Delivery
| Rate Name | Condition (MYR) | Price (MYR) |
|---|---|---|
| Express Delivery (3-5 Days) | RM85 | |
| Standard Shipping (8-15 Days) | Any Order Value | RM25 |
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country. Shipping delays due to customs checking may happen for random checks and it may take additional 7 to 30 days depending on customs and we are not able to cancel or refund for shipping delays due to customs checking as it is a legal procedure by the authorities.
USA Shipping & Delivery
| Rate Name | Condition (USD$) | Price (USD$) |
|---|---|---|
| Standard Delivery (8-15 Days) | Flat Rate | ~ $30 |
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country.
Canada Shipping & Delivery
| Rate Name | Condition (CAD$) | Price (CAD$) |
|---|---|---|
| Standard Delivery (8-15 Days) | Flat Rate | ~ $50 |
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country.
Australia Shipping & Delivery
| Rate Name | Condition (AUS$) | Price (AUS$) |
|---|---|---|
| Standard Delivery (8-15 Days) | Flat Rate | ~ $50 |
*Rates shown in local currency are an approximate amount. Actual rate will be calculated during checkout. Taxes and Duties will have to be paid by the customer and it varies according to different country.